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Microsoft Teams Outage Hits Asia-Pacific, Resolved After Hours

Microsoft Teams experienced a widespread outage on July 24, 2026, affecting users across the Asia-Pacific region, including Australia. The issue prevented users from joining or creating meetings and calls, with over 7,000 reports on Downdetector. Microsoft mitigated the problem by 1:12pm AEST.

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Microsoft Teams Outage Hits Asia-Pacific, Resolved After Hours

Microsoft Teams Outage Hits Asia-Pacific, Resolved After Hours

The short answer

On July 24, 2026, Microsoft Teams suffered an outage that disrupted services for users in the Asia-Pacific region. The issue, which began around 10:09am AEST, prevented users from joining or creating meetings and calls. Downdetector recorded a surge in reports, peaking at over 7,000. Microsoft acknowledged the issue on X at 11:46am, stating they were investigating. By 12:47pm, they reported signs of recovery, and at 1:12pm, confirmed the issue was mitigated. Users were advised to restart affected calls or meetings.

Why it's trending

The outage caused widespread disruption for businesses relying on Microsoft Teams for communication, leading to a surge in reports on Downdetector and media coverage. The incident trended as users sought updates and workarounds.

Microsoft Teams experienced a significant outage on July 24, 2026, affecting users across the Asia-Pacific region, particularly in Australia. The issue prevented users from joining or creating meetings and calls, as confirmed by Microsoft in a post on X at 11:46am AEST. Downdetector recorded over 7,000 outage reports by 11am, with reports starting around 10:09am and peaking an hour later at more than 5,700 reports, according to 7NEWS.

Microsoft initially stated it was investigating the issue, which impacted the Asia-Pacific region. By 12:47pm, the company reported signs of recovery across all affected services, advising users to end and restart any impacted calls or meetings. At 1:12pm, Microsoft confirmed the issue had been mitigated, based on internal telemetry and external customer reports, as reported by ABC News and 7NEWS.

The outage timeline: Reports began around 10:09am AEST, with Downdetector showing a surge. Microsoft acknowledged the issue at 11:46am, reported recovery signs at 12:47pm, and confirmed mitigation at 1:12pm. The cause of the outage was not disclosed in the provided sources.

Microsoft Teams is widely used by businesses for workplace communication and online meetings, making the outage disruptive for many organizations. Users were advised to restart affected sessions. No further issues were reported after the mitigation.

Timeline

  1. Outage Reports Begin

    Downdetector records first reports of Microsoft Teams outage, according to 7NEWS.

  2. Reports Peak

    Downdetector shows over 7,000 reports (ABC News) or more than 5,700 reports (7NEWS) by 11am.

  3. Microsoft Acknowledges Issue

    Microsoft posts on X that it is investigating an issue affecting Teams meetings and calls in the Asia-Pacific region, per 7NEWS.

  4. Recovery Signs Reported

    Microsoft says it is observing recovery across all affected scenarios and monitoring, as per 7NEWS.

  5. Issue Mitigated

    Microsoft confirms the issue has been resolved, based on internal telemetry and customer reports, according to ABC News and 7NEWS.

Questions people ask

What caused the Microsoft Teams outage?

The provided sources do not specify the cause. Microsoft only stated it was investigating the issue and later confirmed mitigation.

Which regions were affected?

The outage affected users in the Asia-Pacific region, including Australia, as reported by ABC News and 7NEWS.

When was the outage resolved?

Microsoft confirmed the issue was mitigated at 1:12pm AEST on July 24, 2026, according to ABC News and 7NEWS.

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